Responsible gambling

Gambling should be an enjoyable, controlled activity. If you play with Megaways VIP Casino, we want you to feel safe and in control at every step. The information below explains the practical tools we offer, how to recognise when play might be becoming risky, and where to go for extra support. If something feels wrong, small steps now can prevent bigger problems later.

Tools (Deposit Limits, Time-Outs, Self-Exclusion)

We provide practical, user-controlled tools designed to help you manage time and money spent on gambling. Use them proactively — and change them whenever your circumstances do.

• Deposit limits: Set daily, weekly, or monthly deposit caps to keep spending predictable. Start with a level that fits your budget and reduce it immediately if you need to cut back.
• Loss and wager limits: Place hard limits on how much you can lose or stake within a chosen period. These limits are there to protect your balance and help you stick to sensible play.
• Reality checks: Enable short on-screen reminders at intervals such as 15, 30, or 60 minutes to prompt you to pause and evaluate whether you want to continue.
• Time-outs (temporary breaks): Take a short break from play when you need it. Time-outs can range from 24 hours to several weeks and are useful when you want immediate distance without fully closing your account.
• Self-exclusion (longer breaks): For longer-term recovery, self-exclusion blocks access for months or years. Typical options include fixed periods such as six months up to several years, depending on your needs.
• How changes take effect: Reductions to limits and immediate time-outs usually apply straight away. Increasing a limit often comes with a short cooling-off period (for example, 24 hours) to give you time to consider the decision.
• How to set tools: You can typically apply limits and self-exclusion through your account settings or by contacting our support team. If you want help choosing sensible settings, our team can walk through options without pressure.
• Practical note: If you self-exclude, consider removing saved payment methods and deleting any app shortcuts to reduce temptation.

Links to Support Organizations

If gambling is causing you worry, confidential specialist support is available. These organisations offer guidance, practical tools, helplines and counselling services:

• GamStop — a national self-exclusion service for online gambling in Great Britain that helps block access to participating sites.
• BeGambleAware — provides free information, self-assessment tools and signposting to local support services and treatment options.
• GamCare — offers confidential advice, counselling and practical resources for anyone harmed by gambling.

These services can help you make a plan, connect you with local specialists, and offer support for friends and family. If you are outside the United Kingdom, look for equivalent local or national organisations that provide problem gambling assistance in your area.

Differences from UK-specific standards

Some safer-gambling services are linked to operators licensed in Great Britain. It’s important to know how that affects the protection available to you:

• National self-exclusion services may only block access to operators licensed and registered in Great Britain. If a site is not licensed locally, self-exclusion through those services may not apply.
• When choosing where to play, check whether an operator participates in UK-specific schemes if you want full protection through those programmes.
• If you are unsure whether a site is covered by national schemes, ask our support team for clarification before you set limits or self-exclude. We can explain which tools will take effect and how long they last.

Recognising when gambling is causing harm is the first step to getting help. Common warning signs include persistent thoughts about gambling, chasing losses, borrowing money for play, or gambling despite negative consequences. If you notice any of these, consider using limits, taking an immediate time-out, or contacting specialist support.

If you would like to talk to someone now, please pause and reach out through the in-account support options. Our team is here to listen and to help you access the right tools and professional support without judgement. You do not have to manage this alone — small changes today can make a big difference tomorrow.